We’re really sorry that happened. Please share your order details and a clear picture of the product with us. Our team will review it on priority and arrange a resolution as quickly as possible.
Also please read our refund and cancellation policy to get a better understanding.

Quality is non-negotiable for us — and we’ll make this right.

Every batch goes through strict quality checks before it reaches you. We test for key parameters like pesticide residues, aflatoxins (where applicable), and other safety standards.

We also make batch-level reports available because purity should be proven, not just claimed.

For batters, keep them refrigerated at all times and consume within the recommended period mentioned on the pack.
For spices and dry products, store in a cool, dry place in an airtight container.

Simple storage. No complicated instructions.

Because we don’t use artificial stabilisers, enhancers, or preservatives, slight variations can occur due to seasonal changes in raw ingredients.
We see that as a sign of real food — not factory uniformity.

We work directly with farmers across different regions, focusing on authentic origins and responsible farming practices.
Through initiatives like SAATHI, we aim to strengthen farmer partnerships and ensure better quality from the ground up.